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Returning Info
Need to return something? Not a problem! Send back any bargain you
don't love within 7 days of receipt, no questions asked (see your
packing slip for final return date). We will issue a refund of your
purchase price, excluding your original shipping charges.
As you may expect, we ask that you return your purchase in unused
condition, with its original packaging intact. Please take a look below
for specific instructions regarding your merchandise.
How To Request an RMA #:
You can request an RMA# by email or fax. You will need the following
information:
Order Number : Style Number : Qty : And reason for return.
Send this information to returns@bigdeal4u.com
or fax to 1-877-437-4065
Please allow 1-2 business days for a response.
Because our great values change frequently as we locate new and exciting
deals for you, our 7-day return policy gives you time to return a
purchase, while helping us to keep our merchandise assortment fresh and
in season.
Please note: To be accepted for
return, items must be in their original purchase condition, including
the original product packaging. Any item that you received with tags
attached must be returned with those tags intact. Items purchased as
part of a set or multi-item pack may not be returned individually.
Returns that do not meet these requirements will be sent back to you and
no refund will be issued. All Items are inspected by our warehouse
personnel. If your returned item appears to be worn / soiled or is
damaged in any way that renders the item not resalable, the item will be
sent back to you and we will not exchange your order. Any order
received without an RMA # will not be accepted.
Please follow these guidelines to send back your order to be refunded.
After we have received your return, inspected it, and approved it for a
refund, we will credit the approved refund amount to the credit card
originally used to place the order. Please allow one to two billing
cycles for your credit to appear on your statement.
Late Returns
Unfortunately, items received after the 7-day return policy cannot be
accepted for a refund, and your package will be returned to you. If we
receive the same late return package a second time, we will keep your
merchandise and no credit will be issued.
Damaged or Defective Merchandise
If you believe a product was shipped in error from BigDeal4U,
turns out to be defective, or was damaged in transit, please contact
Customer Service so we can resolve the problem. Please keep in mind that
all return requests must be made within 7 days of receipt
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